💳 Payment Options & Policy

Last Updated: July 24, 2026
 
At TeeGeez, we want your checkout experience to be as smooth and secure as possible. This page outlines the payment methods we accept, how your financial information is protected, and answers to common questions about billing and transactions.
 
 

📋 Table of Contents

We offer a variety of secure, globally recognized payment options to make checkout easy, no matter where you are in the world:

 
    • Credit & Debit Cards: Visa, Mastercard, American Express, and Discover (processed securely via Stripe or WooCommerce Payments).
    • Digital Wallets: PayPal, Apple Pay, Google Pay, and Shop Pay for fast, one-click checkout.
    • Buy Now, Pay Later (BNPL): Shop Pay Installments, Klarna, or Afterpay (if enabled in your region), allowing you to split your purchase into interest-free payments.
    • Alternative Methods: Depending on your region, local payment methods may be available at checkout.
 
💡 Note: We do not accept personal checks, money orders, or direct bank transfers (e-Transfer) at this time.

  • Store Currency: Our store’s base currency is Canadian Dollars (CAD).
  • Currency Conversion: If you are paying with a card issued outside of Canada, your bank or payment provider (e.g., PayPal) will automatically convert the charge to your local currency. Any conversion fees are determined by your financial institution, not by TeeGeez.
  • Taxes: Applicable taxes are calculated automatically at checkout based on your shipping address:
    • 🇨🇦 Canada: GST/HST and provincial sales taxes are applied as required by law.
    • 🇺🇸 United States: Sales tax is calculated based on the destination state’s regulations.
    • 🌍 International: VAT or local import taxes may be applied at checkout for certain regions (e.g., EU, UK, Australia). Note: This does not include potential customs duties upon delivery, which are the buyer’s responsibility.

Your financial security is our top priority. We employ industry-standard measures to protect your data:
 
  • SSL Encryption: Our entire website is secured with 256-bit SSL (Secure Socket Layer) encryption. Any data transmitted between your browser and our server is completely encrypted.
  • PCI-DSS Compliance: We partner with PCI-DSS compliant payment gateways (like Stripe and PayPal).
  • No Card Storage: TeeGeez never stores your full credit card number, CVV, or sensitive banking details on our servers. All payment processing is handled directly by our secure, third-party payment processors.

    • Standard Orders: Your payment method is authorized at checkout, and the funds are captured (charged) immediately when your order is placed. This allows us to immediately begin the custom printing and fulfillment process.
    • Pre-Orders / Backorders: If an item is on pre-order, you will be clearly notified at checkout. You may be charged immediately or when the item ships, depending on the specific product listing.
    • Pending Authorizations: If an order is canceled or fails fraud verification, any pending authorization hold on your card will be released by your bank. This typically takes 3–7 business days, depending on your financial institution.
If your payment is declined at checkout, don’t worry! Here are the most common reasons and how to fix them:
 
 
Reason
Solution
Insufficient Funds
Check your account balance or try a different payment method.
Incorrect Billing Info
Ensure the billing address and ZIP/Postal code exactly match what your bank has on file.
Bank Fraud Protection
Your bank may flag an international transaction (to Canada) as suspicious. Call your bank to authorize the charge, then try again.
Browser / Cache Issues
Clear your browser cache, disable ad-blockers, or try checking out in an “Incognito” or “Private” browsing window.
Expired Card
Double-check the expiration date and CVV code on the back of your card.
To protect our customers and our business from fraudulent activity, TeeGeez utilizes automated fraud detection systems.
 
    • Order Review: Some orders may be flagged for manual review. This is a standard security measure and does not necessarily mean anything is wrong.
    • Verification Request: If your order is flagged, we may contact you via the email or phone number provided to verify your identity.
    • Cancellation: We reserve the right to cancel any order that we suspect is fraudulent, and a full refund will be issued to the original payment method.
 

📞 COONTACT  PAYMENT SUPPORT

If you were charged but did not receive an order confirmation, or if you have any questions about a transaction, please contact us immediately.
 
TeeGeez Billing Support:
 
Please always include your Order Number and the email address used at checkout when contacting us about a payment issue.
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