🔒 Privacy Policy
Welcome to TeeGeez! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our custom T-shirts.
As a Canadian-based e-commerce store shipping worldwide, we comply with PIPEDA (Canada), GDPR (EU/UK), and CCPA/CPRA (California).
📋 Table of Contents
ℹ️ Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, participate in activities on the website, or otherwise contact us.
👤 Personal Information Provided by You
- Identity Data: Name, username, or similar identifier.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Financial Data: Payment details (processed securely via our payment gateway; we do not store full credit card numbers).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Custom Design Data: Images, text, or artwork you upload for custom T-shirt printing.
ℹ️ Information Automatically Collected
- Device Data: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages viewed, time spent on site, click patterns, referral URLs.
- Location Data: Approximate location derived from IP address for tax/shipping calculations.
🎯 How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
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Purpose
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Description
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🛍️ Order Fulfillment
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To process payments, ship orders, and handle returns/exchanges.
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🎨 Custom Printing
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To print your uploaded designs onto T-shirts and quality-check them.
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📢 Marketing
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To send newsletters, promotions, and new product alerts (with consent).
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🛡️ Security & Fraud
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To detect, prevent, and address fraud, security breaches, or technical issues.
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⚖️ Legal Compliance
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To comply with Canadian tax laws, consumer protection regulations, and international trade rules.
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💬 Customer Support
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To respond to your inquiries, comments, and resolve disputes.
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⚖️ Legal Basis for Processing (GDPR)
If you are located in the EU or UK, we rely on the following legal bases to process your data:
- Contractual Necessity: Processing is necessary to fulfill your order and provide our services.
- Consent: You have given clear consent for specific purposes (e.g., marketing emails, cookies).
- Legal Obligation: Compliance with Canadian and international tax/customs laws.
- Legitimate Interests: Fraud prevention, network security, and improving our website experience
🤝 Sharing Your Information
We may share your information with third-party service providers who assist us in operating our business:
- ** Shipping Partners:** Canada Post, UPS, FedEx, DHL (for delivery and tracking).
- 💳 Payment Processors: Stripe, PayPal, Shopify Payments (for secure transaction processing).
- 🖨️ Print-on-Demand Fulfillment: Third-party printing partners who manufacture and ship your custom T-shirts directly.
- 📧 Email Marketing: Mailchimp, Klaviyo, or similar platforms (only if you opt-in).
- ** Analytics:** Google Analytics, Facebook Pixel (for website performance and ad targeting).
- ️ Legal Authorities: When required by law, court order, or governmental regulation.
Note: We never sell your personal information to third parties.
🌍 International Data Transfers
TeeGeez is based in Canada. Your information may be transferred to, stored, and processed in countries other than your own, including the United States and countries where our fulfillment partners operate.
- EU/UK Residents: We ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, to protect your data during cross-border transfers.
- Canadian Residents: All data handling complies with PIPEDA requirements for cross-border disclosure.
🗓️ Data Retention
We retain your personal information only for as long as necessary:
- Order Records: Kept for 7 years for Canadian tax and accounting compliance.
- Marketing Data: Retained until you unsubscribe or withdraw consent.
- Custom Designs: Deleted 30 days after order fulfillment unless you request otherwise.
- Account Data: Retained while your account is active; deleted within 30 days of account closure request.
✅ Your Privacy Rights
Depending on your location, you may have the following rights:
🇨🇦 Canada (PIPEDA)
- Right to access your personal information.
- Right to correct inaccurate information.
- Right to withdraw consent.
- Right to file a complaint with the Office of the Privacy Commissioner of Canada.
🇺 EU/UK (GDPR)
- Right to access, rectify, or erase your data.
- Right to restrict or object to processing.
- Right to data portability.
- Right to lodge a complaint with a supervisory authority.
🇺🇸 California (CCPA/CPRA)
- Right to know what personal information is collected.
- Right to delete personal information.
- Right to opt-out of the sale/sharing of personal information.
- Right to non-discrimination for exercising privacy rights.
👉 To exercise any of these rights, please contact us at: privacy@teegeez.shop
🍪 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
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Cookie Type
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Purpose
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|---|---|
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Essential
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Required for website functionality (cart, checkout, login).
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Functional
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Remember preferences, language, and region settings.
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Analytics
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Help us understand how visitors interact with our site.
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Marketing
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Used for targeted advertising and retargeting campaigns.
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You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling essential cookies may affect website functionality.
🔐 Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
- SSL Encryption: All data transmitted between your browser and our server is encrypted.
- PCI DSS Compliance: Payment processing meets industry security standards.
- Access Controls: Only authorized personnel have access to personal data.
- Regular Audits: Periodic security assessments and vulnerability testing.
- Secure Hosting: WordPress/WooCommerce hosted on reputable, security-hardened servers.
⚠️ Disclaimer: No electronic transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security
📞 Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
TeeGeez
Email: privacy@teegeez.shop
Address: [Insert Your Business Address, City, Province, Postal Code, Canada]
Phone: [Insert Phone Number]
Website: https://teegeez.shop/
For unresolved concerns, you may contact:
- Canada: Office of the Privacy Commissioner of Canada – www.priv.gc.ca
- EU/UK: Your local Data Protection Authority
- California: California Attorney General’s Office